# | Reason | Us | Them |
---|---|---|---|
1 | Mitsubishi Diamond Contractor of The Year 2021 | ||
2 | 2022 Mitsubishi Diamond Elite Award for the most trained company in the southwest. As many hours as all others put together. | ||
3 | Mitsubishi Elite Diamond Contractor-Highest level that can be achieved. | ||
4 | American Standard Customer Care Dealer-Must meet a higher level of standards required by factory | ||
5 | Armstrong Air Pro Team Elite Contractor able to offer automatic unit replacement under warranty for compressor break or coil leak | ||
6 | Experience serving residential and commercial customers for 30 years | ||
7 | Licensed in Texas since 1999. (24years) TACLA17658C | ||
8 | Energy Star Certified installations exceeds all local code requirements. For new construction certification. | ||
9 | Employee background checks to ensure a safe work environment and customer experience. | ||
10 | Employee drug testing to ensure a safe work environment and customer experience. | ||
11 | Employee drivers license check to ensure a safe work environment and customer experience. | ||
12 | Uniformed employees for easy identification for our customers | ||
13 | Exceed state Insurance requirements | ||
14 | Live trained person receiving calls from customers for prompt service | ||
15 | Continuous communication between our office and customers in process of service or installation | ||
16 | Preventative Maintenance plans with two visits for residential customers | ||
17 | Preventative Maintenance plans with Bi-Yearly or Quarterly visits for commercial customers | ||
18 | Expert in system analysis in solving customers comfort problems | ||
19 | Expert in duct system analysis when determining if system and ducts have been matched properly (80% Do Not) | ||
20 | Offer honest facts to help our customers make a decision | ||
21 | Expert in solving indoor pollution problems | ||
22 | 100% Financing with zero money down and up to 144 months | ||
23 | Rolling carpet installed from door entrance to closet or attic access for floor protection | ||
24 | Offer to remove family heirlooms and furniture from pathways for a safe and secure installation | ||
25 | Sweep and vacuum floors after installation | ||
26 | Quality Inspection performed after installation | ||
27 | Registration on new equipment performed then emailed to customer. (10 & 12 year factory parts warranty) | ||
28 | Over 200 hours of continuing education and technical knowledge for each employee each year | ||
29 | EPA Certified for refrigerant handling | ||
30 | Member of the Air Conditioning Contractors of America | ||
31 | Professional service after the installation from our technicians | ||
32 | Customer Incentive Referral program | ||
33 | Mitsubishi design, installation, service and maintenance. (20 years) |
ATS Mechanical installed a Mitsubishi mini split system in my master bedroom, works very well and exceptionally quiet. ATS personal were very professional. Would highly recommend them.