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Mitsubishi Diamond Contractor of The Year 2021 |
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| 2 |
2022 Mitsubishi Diamond Elite Award for the most trained company in the southwest. As many hours as all others put together. |
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| 3 |
Mitsubishi Elite Diamond Contractor-Highest level that can be achieved. |
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| 4 |
American Standard Customer Care Dealer-Must meet a higher level of standards required by factory |
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| 5 |
Armstrong Air Pro Team Elite Contractor able to offer automatic unit replacement under warranty for compressor break or coil leak |
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| 6 |
Experience serving residential and commercial customers for 30 years |
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Licensed in Texas since 1999. (24years) TACLA17658C |
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| 8 |
Energy Star Certified installations exceeds all local code requirements. For new construction certification. |
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| 9 |
Employee background checks to ensure a safe work environment and customer experience. |
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| 10 |
Employee drug testing to ensure a safe work environment and customer experience. |
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| 11 |
Employee drivers license check to ensure a safe work environment and customer experience. |
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| 12 |
Uniformed employees for easy identification for our customers |
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| 13 |
Exceed state Insurance requirements |
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| 14 |
Live trained person receiving calls from customers for prompt service |
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Continuous communication between our office and customers in process of service or installation |
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| 16 |
Preventative Maintenance plans with two visits for residential customers |
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Preventative Maintenance plans with Bi-Yearly or Quarterly visits for commercial customers |
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| 18 |
Expert in system analysis in solving customers comfort problems |
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| 19 |
Expert in duct system analysis when determining if system and ducts have been matched properly (80% Do Not) |
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| 20 |
Offer honest facts to help our customers make a decision |
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| 21 |
Expert in solving indoor pollution problems |
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| 22 |
100% Financing with zero money down and up to 144 months |
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| 23 |
Rolling carpet installed from door entrance to closet or attic access for floor protection |
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| 24 |
Offer to remove family heirlooms and furniture from pathways for a safe and secure installation |
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| 25 |
Sweep and vacuum floors after installation |
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| 26 |
Quality Inspection performed after installation |
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| 27 |
Registration on new equipment performed then emailed to customer. (10 & 12 year factory parts warranty) |
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| 28 |
Over 200 hours of continuing education and technical knowledge for each employee each year |
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| 29 |
EPA Certified for refrigerant handling |
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| 30 |
Member of the Air Conditioning Contractors of America |
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| 31 |
Professional service after the installation from our technicians |
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| 32 |
Customer Incentive Referral program |
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| 33 |
Mitsubishi design, installation, service and maintenance. (20 years) |
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