# | Reason | Us | Them |
---|---|---|---|
1 | Mitsubishi Diamond Contractor of The Year 2021 | ||
2 | 2022 Mitsubishi Diamond Elite Award for the most trained company in the southwest. As many hours as all others put together. | ||
3 | Mitsubishi Elite Diamond Contractor-Highest level that can be achieved. | ||
4 | American Standard Customer Care Dealer-Must meet a higher level of standards required by factory | ||
5 | Armstrong Air Pro Team Elite Contractor able to offer automatic unit replacement under warranty for compressor break or coil leak | ||
6 | Experience serving residential and commercial customers for 30 years | ||
7 | Licensed in Texas since 1999. (24years) TACLA17658C | ||
8 | Energy Star Certified installations exceeds all local code requirements. For new construction certification. | ||
9 | Employee background checks to ensure a safe work environment and customer experience. | ||
10 | Employee drug testing to ensure a safe work environment and customer experience. | ||
11 | Employee drivers license check to ensure a safe work environment and customer experience. | ||
12 | Uniformed employees for easy identification for our customers | ||
13 | Exceed state Insurance requirements | ||
14 | Live trained person receiving calls from customers for prompt service | ||
15 | Continuous communication between our office and customers in process of service or installation | ||
16 | Preventative Maintenance plans with two visits for residential customers | ||
17 | Preventative Maintenance plans with Bi-Yearly or Quarterly visits for commercial customers | ||
18 | Expert in system analysis in solving customers comfort problems | ||
19 | Expert in duct system analysis when determining if system and ducts have been matched properly (80% Do Not) | ||
20 | Offer honest facts to help our customers make a decision | ||
21 | Expert in solving indoor pollution problems | ||
22 | 100% Financing with zero money down and up to 144 months | ||
23 | Rolling carpet installed from door entrance to closet or attic access for floor protection | ||
24 | Offer to remove family heirlooms and furniture from pathways for a safe and secure installation | ||
25 | Sweep and vacuum floors after installation | ||
26 | Quality Inspection performed after installation | ||
27 | Registration on new equipment performed then emailed to customer. (10 & 12 year factory parts warranty) | ||
28 | Over 200 hours of continuing education and technical knowledge for each employee each year | ||
29 | EPA Certified for refrigerant handling | ||
30 | Member of the Air Conditioning Contractors of America | ||
31 | Professional service after the installation from our technicians | ||
32 | Customer Incentive Referral program | ||
33 | Mitsubishi design, installation, service and maintenance. (20 years) |
Outstanding, professional organization. Owner personally evaluated heating/cooling loads for a replacement mini-split. A more applicable sized system recommended versus existing system, job cost estimate was very competitive versus other quotes. Install crew showed up right on time, very professional, job done right, great cleanup. Will no doubt use them again (and again)